Terms & Conditions

1. Services

Prime Relocation Services provides labor-only moving services, including but not limited to:

• Professional Packing
• Unpacking Services
• POD Loading & Unloading
• Rental Truck Loading & Unloading
• Office Relocation Labor
• Furniture Assembly & Disassembly
• Furniture Rearranging
• Furniture Protection
• Logistics Support

Unless otherwise agreed in writing, we do not provide moving trucks, transportation, or storage services.

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2. Estimates & Quotes

All quotes provided by Prime Relocation Services are estimates based on the information supplied by the customer.

Final pricing may vary if:

• The scope of work changes
• Additional labor is required
• Access conditions differ from those described
• Additional services are requested on-site
• Waiting time exceeds scheduled expectations

Customers will be informed of any significant pricing changes before additional work is performed whenever reasonably possible.

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3. Scheduling & Appointments

Customers are responsible for providing accurate information regarding:

• Moving date and time
• Pickup and destination locations
• Parking availability
• Elevator access
• Stairs
• Special handling requirements
• Large or oversized items

Delays caused by incomplete or inaccurate information may result in additional charges.

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4. Customer Responsibilities

To ensure a safe and efficient move, customers agree to:

• Have all items ready for service at the scheduled time.
• Secure or remove valuables, cash, jewelry, medications, firearms, and important documents.
• Notify us of fragile, oversized, or unusually heavy items before service.
• Ensure safe access to the property for our moving crew.

Prime Relocation Services reserves the right to refuse service if working conditions are unsafe.

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5. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing.

We Accept

• Cash
• Credit Cards
• Debit Cards
• Zelle
• Cash App
• Square Invoices

Returned payments, declined cards, or unpaid invoices may be subject to additional collection efforts and applicable fees permitted by law.

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6. Cancellations & Rescheduling

Customers may cancel or reschedule their appointment by contacting us as early as possible.

Prime Relocation Services reserves the right to charge a cancellation or rescheduling fee for appointments canceled without reasonable notice or when our crew has already been dispatched.

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7. Damage & Liability

Our team exercises reasonable care while handling your belongings.

Customers should inspect their property upon completion of service and report any concerns before our crew leaves the job site whenever possible.

Prime Relocation Services is not responsible for damage resulting from:

• Improperly packed customer-packed boxes
• Pre-existing furniture damage
• Structural weaknesses in furniture
• Items not suitable for moving
• Customer instructions contrary to our recommendations
• Normal wear and tear
• Events beyond our reasonable control

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8. Furniture Assembly & Disassembly

Furniture will be assembled or disassembled using reasonable care.

Prime Relocation Services is not responsible for:

• Manufacturer defects
• Missing hardware
• Previously damaged furniture
• Furniture that cannot safely be reassembled

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9. Website Use

All content on this website, including text, graphics, logos, and images, is the property of Prime Relocation Services unless otherwise stated.

You may not reproduce, copy, distribute, or modify website content without prior written permission.

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10. Limitation of Liability

To the fullest extent permitted by applicable law, Prime Relocation Services shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim, except where prohibited by law.

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11. Force Majeure

Prime Relocation Services shall not be responsible for delays or failure to perform services caused by circumstances beyond our reasonable control, including but not limited to:

• Severe weather
• Natural disasters
• Road closures
• Government actions
• Labor disputes
• Utility outages
• Emergencies

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12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

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13. Changes to These Terms

Prime Relocation Services may update these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting to this website.

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14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

Any disputes arising from these Terms or our services shall be resolved in the appropriate state or federal courts located in Washington.

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15. Contact Information

If you have questions regarding these Terms & Conditions, please contact us.

Prime Relocation Group LLC
Doing business as Prime Relocation Services

Professional Moving Labor Services in Seattle, WA

Phone: (206) 931-0106

Email: info@primerelocationservices.com

Website: primerelocationservices.com